
1-to-1 Session Guidelines

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We use the Zoom platform; install the application and create an account on your computer before the first session.
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You will receive video and audio in high definition, so you’ll hear exactly what I hear in the studio.
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Make sure you have a stable internet connection, as well as a suitable camera and microphone.
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Headphones are recommended, although you may use your monitors if you prefer.
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The total payment for the contracted hours must be made before the first session begins.
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Connect punctually; classes will start and end at the scheduled time.
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If you need to change the time of any session, notify us at least 24 hours in advance; otherwise the change will not be possible.
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If you miss a session without notifying us, that session will be considered taken.
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A minimum of 2 hours per week must be delivered; any cancellation or change must be rescheduled within the same week.
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If the session is cancelled or modified by the instructor, the corresponding hours will be made up as soon as possible.
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Send all files needed for the session at least 2 hours beforehand, using the method indicated for each case.
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Recording the sessions is not allowed.
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During your membership period you can ask any question related to your sessions via WhatsApp; I will respond promptly.
